Frequently Asked Questions
How can I install the CBN Family App ?
Visit the CBN Family App website which features information and links to help you install the app on your device. https://www.cbn.com/cbnfamily/app.aspx
In order to watch I Am Patrick in the CBN Family App, you will need to first activate your streaming code. This access is sent to you by email when you order I Am Patrick over the phone or online.
Once it has been activated and your myCBN account has been created, you can then use your myCBN account email and password to log into CBN Family App.
For help accessing I AM Patrick, please call our toll free number for assistance: 800 700 7000
What do I need to do to enjoy 4K streaming?
Beginning on March 5, 2021, I AM Patrick: The Patron Saint of Ireland will be available in 4K
Here are the steps you need to get through to be able to stream 4K on CBN Family.
You’ll need a compatible device if you’re not streaming through a 4K television.
You’ll need a 4K TV – most newer TV’s have this nowadays.
You’ll need a decent internet connection – preferably above 16mbps
How long is the film?
I Am Patrick has a runtime of 1 hour 30 minutes.
How long does DVD shipping take to reach my home?
Please allow 2-4 weeks for order processing and mail delivery. For an update on your order, please call 800-700-7000
Will I Am Patrick be made available on Netflix in the USA?
There are no plans to release I Am Patrick on Netflix in the USA. The film was available for a period in 2020 on Netflix in the UK and Ireland. In the first week of release, I Am Patrick entered the top-ten list as one of the most streamed films on Netflix.
When will the DVD be available to order?
How can I get a refund for my movie ticket?
Please check your movie ticket, receipt or bank / credit card statement to see who the charge originated from, and then contact the company from there. If you purchased your ticket online, the emailed receipt and/or ticket will also tell you who you purchased through and how to contact customer service.
The customer service numbers for the major ticketing sites are listed below:
Will the I Am Patrick theatrical event be rescheduled?
The intent is to reschedule the live theatrical event at a later date. All new and previous donors for the I Am Patrick DVD will receive special access to watch the theatrical version in CBN Family on Saint Patrick’s Day, March 17th, 2021.